We value speed and transparency in shipping our products. Please see below for important information about delivery times, shipping methods, and order tracking.
Delivery Areas
We deliver throughout Brazil via the Brazilian Postal Service (Correios) and partner carriers. We also offer economic and express shipping options, according to your preference at the time of purchase.
Processing Time
The processing time for order preparation and shipping is up to X business days after payment confirmation.
Delivery Time
Delivery time varies depending on the destination address and the type of shipping chosen (PAC, Sedex, carrier, etc.). This timeframe will be informed at the time of checkout.
Important: The timeframe indicated at checkout starts counting from the date of payment confirmation, not from the time of purchase.
Order Tracking
As soon as your order is shipped, you will receive a tracking code by email to track the delivery in real time.
Delivery Attempts
Delivery services make up to 3 attempts. If there is no one to receive the order, it will be returned to the sender. In this case, a new shipping fee will be required for reshipment.
Free Shipping
We offer free shipping for orders over R$ 300.00. This promotion may vary depending on promotional campaigns or regions served.
Delivery Problems
If your order is delayed or presents any problems, please contact us as soon as possible. We will closely monitor and ensure that the delivery is successfully completed.
Questions?
For questions or problems with your payment, please contact us by email: [email protected] or via WhatsApp: +55 48 9 8428-4060.
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